February 24, 2024

Facebook, WhatsApp and Instagram go down for hours in widespread outage

c|net | by Eli Blumenthal | October 4, 2021

The social networks have been down for hours.

Facebook’s stock took a dive Monday as the site suffered one of its worst outages of the past decade with services across its entire suite of products going offline while the tech company struggled to even bring its own internal services back online.

The stock ended the day down nearly 5%, with Facebook shedding tens of billions in market cap value as the company sorted through the pieces attempting to diagnose what triggered the outage, and investors looked to calculate what lasting damage to the site could look like. Facebook stock has been on a tear in 2021, reaching a $1 trillion market cap in early July, though the share price has stalled in recent months with the market cap currently resting just south of $920 billion.

Even being down for several hours or a day could be enough to shift some users towards competing services, a threat that investors are currently weighing as the company’s share price slides.

Source: Facebook stock falls as global outage continues | TechCrunch

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Facebook, Instagram, WhatsApp Down Worldwide After DNS Records Vanish; Employees Badges Reportedly Not Working

ZeroHedge | by Tyler Durden | October 4, 2021

Update (1507ET): Facebook appears to have more than DNS issues, as NYT’s Sheera Frenkel reports:

“Was just on phone with someone who works for FB who described employees unable to enter buildings this morning to begin to evaluate extent of outage because their badges weren’t working to access doors.” 

This may suggest Facebook’s internal systems are down. DNS issues that affect the website don’t hinder employees from entering buildings.

***

Update (1448ET): It’s been several hours, and Facebook, Instagram, Whatsapp, and Facebook Messenger, are still down. According to internet researchers, Facebook appears to be dealing with a Domain Name System (DNS) issue. 

Internet security researcher Brian Krebs tweeted:

Confirmed: The DNS records that tell systems how to find Facebook.com or Instagram.com got withdrawn this morning from the global routing tables. Can you imagine working at FB right now, when your email no longer works & all your internal FB-based tools fail?

To be more precise (and Geek Factor 5) the BGP routes serving Facebook’s authoritative DNS were withdrawn, rendering all Facebook domains inaccessible. That’s per @DougMadory , who knows a few things about BGP/DNS.

Searching for Facebook’s DNS records comes up empty-handed. 

NBC News’ Kevin Collier called the DNS issues at Facebook “really bad.” https://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-1&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445088214172291074&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550px

There’s even a ripple effect across the internet. https://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-2&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445091980296458249&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550px

Meanwhile, everyone on Twitter…

* * * 

Downdector reports that Facebook, Instagram, Whatsapp, and Facebook Messenger are experiencing issues and /or outages worldwide. The outage comes just before a Facebook whistleblower is set to testify before Congress on Tuesday. 

Users began to report issues with the social media platform around 1120 ET. 

Facebook users report the website won’t load with an error message that reads: 

“Sorry, something went wrong. We’re working on it and we’ll get it fixed as soon as we can.”

Facebook spokesperson Andy Stone acknowledged on Twitter that “some people are having trouble accessing our apps and products.”https://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-3&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445058088436908045&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550px

The timing of the widespread outages comes as a Facebook whistleblower will be testifying before Congress on Tuesday. The whistleblower appeared on “60 Minutes” Sunday, detailing the tech company’s mission to put profit before doing “what was good for the public,” including clamping down on hate speech.

Shares of the tech company slid 6% by early afternoon, tumbling not just on the whistleblower but also the global outage. 

Facebook users took to Twitter to complain about the outages:https://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-4&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445063598376693772&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550pxhttps://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-5&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445063516063420416&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550px

… and there’s this: https://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-6&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445064510746791941&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550pxhttps://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-7&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445064678871339009&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550pxhttps://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-8&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445064000350289931&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550px

Twitter user Chad Loder tweeted: “someone nuked the DNS A and AAA records for Facebook, Instagram, and WhatsApp.” 

Twitter CEO Jack Dorsey responds to Loder’s tweet and asks “how much?” https://platform.twitter.com/embed/Tweet.html?dnt=false&embedId=twitter-widget-9&features=eyJ0ZndfZXhwZXJpbWVudHNfY29va2llX2V4cGlyYXRpb24iOnsiYnVja2V0IjoxMjA5NjAwLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X2hvcml6b25fdHdlZXRfZW1iZWRfOTU1NSI6eyJidWNrZXQiOiJodGUiLCJ2ZXJzaW9uIjpudWxsfSwidGZ3X3NwYWNlX2NhcmQiOnsiYnVja2V0Ijoib2ZmIiwidmVyc2lvbiI6bnVsbH19&frame=false&hideCard=false&hideThread=false&id=1445079948432117778&lang=en&origin=https%3A%2F%2Fwww.zerohedge.com%2Fmarkets%2Ffacebook-instagram-whatsapp-experience-global-outages&sessionId=9d427ba883e589a68be67e92d309f8e0ddb4e512&siteScreenName=zerohedge&theme=light&widgetsVersion=fcb1942%3A1632982954711&width=550px

Let the conspiracy theorists run wild with today’s events: 

“Facebook is down because it was trending for a whistleblower testifying before congress today. Now they are trending for being down. Clever PR stunt,” said one Twitter user

On the bright side, with a broad part of social media platforms down today, maybe people will get back to work and boost global productivity since the outage is broad. 

Source: Facebook, Instagram, WhatsApp Down Worldwide After DNS Records Vanish; Employees Badges Reportedly Not Working | ZeroHedge

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